Do I need to be home while your team cleans my house?
Not at all. Plenty of Rockwall clients are at work [...]
Can my pets remain in the home during the cleaning?
Absolutely, and most do. Our products are pet-safe, and our [...]
Is it customary to tip my cleaning specialists?
Tipping is never expected — our cleaners are paid a [...]
Why is it recommended to start with a deep cleaning?
A first deep clean resets everything a normal visit doesn't [...]
How should I prepare for my cleaning appointment?
Very little — a quick pick-up of toys, clothes, and [...]
How frequently do you recommend I hire a professional cleaning services?
For most Rockwall families with kids or pets, bi-weekly hits [...]
Do you offer any special rates or discounts for regular cleaning services?
Recurring service is priced better than one-time cleaning because a [...]
Can your services be tailored to meet my specific cleaning needs?
Always. Some Rockwall clients want a full-home recurring clean, others [...]
Are the products you use environmentally friendly and non-toxic for my family and pets?
That's the whole reason we exist. We use plant-based, non-toxic, [...]
Do you provide your own cleaning products and tools, or do I need to supply them?
We bring everything — eco-friendly cleaners, microfiber cloths, mops, and [...]
Do you provide training and implement quality control measures for your cleaners?
Yes. New cleaners train alongside a senior team member before [...]
Do you conduct background checks on your cleaners?
Every applicant goes through a criminal background check and reference [...]
Are your cleaning specialists bonded and insured?
Yes — Green Cleaning DFW is fully licensed, bonded, and [...]
What qualifications do your cleaning specialists have?
Every Green Cleaning DFW cleaner is a trained employee — [...]
