Frequently Asked Questions2024-02-12T15:47:27-06:00

Frequently Asked Questions

We’re here to answer all of your questions.

Can I Choose A Specific Arrival Time?2024-01-10T09:15:52-06:00

Unfortunately, we do not allow customers to pick specific start times. However, we do ask if the customer prefers the morning or afternoon for their service.

Are You A Pet-Friendly Cleaning Service?2024-01-10T09:15:32-06:00

Yes. We only use products in your home that are safe. Our services are perfect for keeping your home clean while protecting your children and pets.

Do I Have To Be Home For The Cleaning?2024-01-10T09:15:04-06:00

No. If you schedule maid servicedeep cleaning, or move-in/move-out cleaning during a time when you can’t be present, just make arrangements with us ahead of time so we have a way to get into your home.

I Want To Buy House Cleaning Services As A Gift – Can I Do That?2024-01-10T09:14:15-06:00

Absolutely! Just let us know the details and we can assist you with your gift.

Do I Need To Supply Anything?2024-01-10T09:20:17-06:00

No. Our maids bring everything they need in order to perform your cleaning so that you do not have to lift a finger.

Do You Send The Same Cleaner Each Visit?2024-01-10T09:13:29-06:00

Our cleaners are sent according to availability. However, if you have a preference, we can certainly try to send the same cleaner each time.

What Happens If The Cleaning Is Going To Take Longer Than Anticipated?2024-01-10T09:12:55-06:00

If we get into your home and the cleaning needed is more extensive than anticipated, we will let you know. At that point, you can add additional time at our normal rate or give us a list of priorities to complete in the scheduled time.

Do You Require Any Kind Of Cleaning Contract?2024-01-10T09:12:34-06:00

No, we do not require a cleaning contract for most cleanings.

How Do You Screen The House Cleaners You Will Send To My Home?2024-01-10T09:12:12-06:00

Everyone on our cleaning staff must pass a criminal background check prior to hiring them. We also check references and job history. And, for your complete protection, we are filly insured and bonded.

What Areas Do You Serve?2024-01-10T09:11:27-06:00

We provide cleaning services in Rockwall and all the following areas:

Experience the Green Cleaning difference today!

For immediate service please call us! (972) 836-8199

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